Privacy Policy
1. General
The website https://www.polinoe.com (the “Website”) belongs to the private Company “POLINOE PCC” (the “Company”, “Polinoe” or “We”). Polinoe respects the Website users (the “Users” or “You”) personal data and their privacy and complies with the applicable legislation regarding the processing of personal data. In this Privacy Policy, you will find all information regarding how we collect, use, and share information about you when you access and use the Website. We kindly recommend that you carefully read this Privacy Policy. We have drafted this Policy transparently and clearly to help you decide freely and voluntarily whether you wish to provide us with your personal information.
2. Who is the Data Controller?
Data Controller of the Users’ personal data within the meaning of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) is Polinoe. This means that Polinoe is responsible for processing and protecting your personal data. The office of Polinoe is located in Greece, Leosthenous 34 str., 18535 Piraeus, Attica.
Contact information:
E-mail address: info@polinoe.com
3. What personal data do we collect and what are the purposes and the legal bases for data processing?
Depending on how you interact with us, we will process your data for various purposes and on different legal bases. In particular:
A. Voluntarily provided data
When you fill in the Website’s “Request a Demo” form (first name, last name, e-mail
address, phone number, company name), we process this data to fulfill your request by contacting you and providing a demo of our services. In this case, the legal basis for the processing is the consent (Article 6 (1) (a) GDPR) that you give by clicking on the specific tick-box before submitting your inquiry.
B. Automatically collected data
(a) When you visit the Website, some information is automatically collected from our server and recorded in log files. This data may include information about your network connection, your IP address, etc. The temporary storage of the IP address is necessary to enable the delivery of the Website to the user's computer. We store the above data to ensure the Website functionality, security, availability, integrity, and confidentiality of information from accidental or unlawful acts or incidents. The legal basis for the temporary storage of data and log files is our legitimate interests, Article
6 (1) (f) GDPR.
(b) We also collect information automatically by using cookies or similar technologies.
For more information on cookies, please visit our Cookies Policy.
4. Who do we share your personal data with?
Your data shall not be disclosed to any third party, apart from the following:
(a) Authorized employees who have access to personal data only when this is necessary (e.g., to handle your request) and are bound by non-disclosure and confidentiality agreements.
(b) Public or independent authorities such as Public Prosecutor's Office, Cybercrime Division, Data Protection Authority (DPA), etc. in case that such a disclosure is necessary to comply with a law or to prevent unlawful acts against us or others.
(c) Third-party partners setting cookies. Some Cookies are put in place by third-party service providers. These partners have access to cookie-related information that may under certain circumstances constitute personal data (for more information about cookies, see our Cookies Policy.
5. Data Retention
We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. In particular, when you contact us through the Website’s “Request a Demo” form, we process your data for as long as it is necessary to fulfill your request.
6. Data security – International data transfers
We have adopted measures of a technical and organizational nature required to guarantee the security of your data and prevent it from being lost, processed, or accessed illegally. We regularly monitor our systems for possible vulnerabilities and attacks and review all processing practices to update security measures.
For service efficiency purposes, some of our third-party providers, hold servers outside the European Economic Area (EEA). Therefore, we transfer personal data such as your personal information, information about your network connection and your IP address, outside the EEA, for the purpose of collaborating with said third-party providers and providing our services to you. We inform you that this data is transferred with adequate safeguards, and is always kept safe. More specifically, we provide all appropriate safeguards laid down in the GDPR: in the absence of an adequacy decision of the EU Commission, we have signed with our third-party providers the Standard Contractual Clauses (SCCs) for personal data transfers to third countries adopted by the European Commission (EU 2021/914 of 4 June 2021 Decision), as available here. Our current third-party provider outside the EEA to whom the above-mentioned personal data is transferred is Wix.com Ltd (you can access the SCC between Company and Wix.com Ltd. at the following link:
https://www.wix.com/about/privacy-dpa-users).
7. Links to third-party websites
The Website may contain links, hyperlinks, banners or tabs leading to websites operated by third parties. We kindly recommend that you review the Privacy Policy of each external website and get informed about how each third party uses your personal data. Company shall not be held responsible for processing activities carried out by those third parties.
8. Rights of data subjects
We want to ensure that you can exercise your rights enshrined under the applicable laws. To this end, for as long we retain your data you may exercise your rights free of charge. However, we may charge a reasonable fee in case of manifestly unfounded, disproportionate or repeated requests. In particular, you have the following rights:
• to request access to the personal data that we hold;
• to request rectification of inaccurate or incomplete data;
• to request erasure of your personal data to the extent that they are no longer necessary for the purpose for which we need to keep processing them, as we have explained above, or when we are no longer legally permitted to process them;
• to request that we limit the processing of your personal data;
• if you have given us your consent to process your data, you also have the right to withdraw such consent at any time. In the event that you withdraw your consent, this will not affect the legality of the processing carried out previously.
• When we process your data based on your consent you can also request portability of your personal data.
• When the processing of your data is based on our legitimate interest, you are entitled to object to the processing. You can exercise the above-mentioned rights by sending us an e-mail message at info@polinoe.com. Finally, we inform you that you have the right to lodge a complaint with the competent Data Protection Authority if you have concerns that we have violated your rights.
9. Changes to the Privacy Policy
We may amend the information contained in this Privacy Policy when we consider this appropriate, having regard to the applicable laws. The version of the Privacy Policy that applies to the processing of your data, is the one available at the Website when you visit it. In case of an amendment, we will also change the “Last Updated” date at the beginning of this Privacy Policy.
10. Contact us
In case you need any clarification about the processing of personal data, please do not hesitate to contact us via e-mail at info@polinoe.com.
Copyright 2023, Polinoe , Elena Spiropoulou
Last updated: 21/4/2023